This FAQ answers common questions about our custom pet portrait products, including sweatshirts, ordering, previews, and shipping. If you’re new to MIFY Pup Co, this page explains exactly what to expect when placing a custom order.

Ordering & Customization

Do you send a preview before printing custom pet portraits?

Yes. We create a digital preview of every custom pet portrait and only proceed with printing after you approve the design.

Can I request edits to my pet portrait?

Yes. Small edits are included to ensure your pet’s portrait looks just right before printing.

Can you include more than one pet in one portrait?

Yes, we can illustrate multiple pets in a single portrait. Additional pets may affect pricing depending on the product.

Photo Guidelines

What kind of photo works best for a custom pet portrait?

Clear, well-lit photos where your pet’s face is visible work best. Phone photos are perfectly fine as long as they are not blurry or heavily filtered.

Can I upload an older or low-quality photo?

We can work with older photos in many cases. If a photo is not suitable, we’ll contact you after reviewing your order.

Production & Shipping

How long does it take to receive a custom pet portrait order?

Portrait creation typically takes a few days. Once approved, printing and shipping take a few additional business days. Estimated ship dates are listed on each product page.

Do you ship internationally?

Shipping availability and rates are shown at checkout.

Custom Pet Portrait Sweatshirts

How do custom pet portrait sweatshirts work?

After placing your order, you upload a photo of your pet. We create a custom illustrated portrait, send you a preview for approval, and then print your design onto a sweatshirt.

Are custom pet portrait sweatshirts a good gift?

Yes. Our sweatshirts are popular as gifts for pet parents, dog moms, cat lovers, and as meaningful pet memorial keepsakes.

What sizes and sweatshirt styles are available?

Available sizes and sweatshirt options are listed on the product page. Please refer to the sizing chart before placing your order.

Returns & Support

Do you accept returns or exchanges on custom products?

Because all items are custom-made, we do not accept returns. If there is an issue with your order, please contact us and we’ll be happy to help.

How can I contact MIFY Pup Co?

You can reach us through our contact page or email us directly for any additional questions or support.